Welcome to Citizens Advice Bridgend (CAB)
At Citizens Advice Bridgend (CAB) we help people with a range of problems including issues with housing, debt, benefits, employment, relationships, legal, and consumer rights.
We help people find a way forward
We can all face problems that seem complicated or intimidating. At CAB we believe no one should have to face these problems without good quality, independent advice. That’s why we are here to give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
We speak up for our clients
People come to us with more than one problem. No one else sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today.
With the right evidence, we can show big organisations such as the government, how they can make things better for people.
We see how problems can be linked. By helping people with the underlying cause of their problems and making sure they don’t get worse, we save the government and public services millions of pounds every year.
We make a difference.
- We help people overcome their problems and campaign on big issues when their voices need to be heard.
- We value diversity, champion equality, and challenge discrimination and harassment.
- People often come to us with multiple or complex problems.
- We can deal with most of the issues people come to us with, tailoring our advice to their needs.
Here are some of our top issues we have supported in 2023-2024:
Top 5 Issues:
- Benefits and Welfare
- Universal Credit
- Debt/Financial Services
- Utilities and Communications
- Housing
Top 3 Benefit Issues:
- Initial Benefit claim
- Personal Independence Payment
- General Benefit Entitlement
Top 3 Debt Issues:
- Fuel Debts
- Council Tax Arrears
- Credit/Store Card Debt